| FAQ |
How to register on the web?Access to restricted areas and support services is only for 2Embedcom SL registered customers on the website. To register, log in to www.2embedcom.com/register.html and fill out the brief form. Do not forget to inform your company name and its code of 2Embedcom client , this is the way to validate it as a client in 2Embedcom SL. Before long, your registration will be verified and you can access with your username and password to exclusive areas of the site and support service.
How to access the support?The 2Embedcom SL support that is provided through the web are two types:
How to access the files of documentation, firmware and configuration restricted?El acceso a algunos ficheros de documentación, firmware y configuración es exclusivo para clientes. Para poder consultarlos, deberá hacer login con su nombre de usuario y contraseña, y posteriormente acceder a http://www.2embedcom.com/support/downloads.html, haciendo click en Zona Clientes. Access to some files for documentation, firmware and configuration is only for customers. To consult them, you must login with your username and password, then access click on http://www.2embedcom.com/support/downloads.html, on the Customer Zone. How to create a support ticket or RMA?Detailed instructions for creating a support ticket or an RMA can be found here.
What to do if you have problems with the website?If you wish to report any incidence or problem with the web, or have any questions or suggestions, please contact us by sending an email to . Remember that this address is unique to the web technical incidents. If you wish to contact us for any other reason, go to our contact page at www.2embedcom.com/contact.html.I'm having trouble accessing my username and password.
2Embedcom SL has updated its website and imported the users into the new system. Still, if you experience problems accessing the customer area of the website, please contact us via email How to download restricted files?Visit the following link. |