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Technical Support

Not a customer? Know the characteristics of our customer support site for registered customers

  • Contact with highly qualified technicians
  • Response within 24 hours
  • Incident Management System training

Are you a customer?

If you need to know how to declare an incident, please click here.

 

RMA (Return Merchandise Authorization)

To send any 2Embedcom SL product for repair or refund, you must request the RMA number (Return Material Authorization - Return Material Authorization).

This service facilitates and expedites tasks:

  • Sending equipment to our facilities for repair

  • Returning a product for any reason

  • Monitoring the state of repairs

To declare an RMA, access to the RMA management system


If you need to know how to declare an RMA, please click here.
If you need to know the general conditions of guarantee and refund, please click here.
 
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